About Triage
AI-powered email management designed specifically for insurance agencies.
Our Mission
Insurance agencies handle hundreds of emails every day — claims, billing questions, policy changes, certificate requests, and more. Each one needs to be categorized, prioritized, and responded to quickly and accurately.
Triage uses AI to automatically categorize incoming emails, generate compliant draft responses, and help your team respond faster — all while keeping a human in the loop. No email slips through the cracks, and your agents spend less time on routine correspondence and more time serving clients.
What Triage Does
Smart Categorization
Emails are automatically classified as claims, billing, quotes, policy changes, and more — so your team knows what to prioritize.
AI Draft Responses
Get instant, insurance-compliant draft replies for every email. Review, edit, and send with confidence.
Team Collaboration
Assign emails, track who handled what, and manage shared mailboxes — all from one dashboard.
Compliance Built In
Triage never confirms coverage, quotes premiums, or processes claims. It helps agents respond faster while staying compliant.
Built by Ashlr.AI
Triage is built by Ashlr.AI, a software consulting firm focused on building practical AI tools for professional services. We work closely with insurance agencies to understand their workflows and build software that fits how they actually work.
Ready to see Triage in action?